As we continue to navigate our way through COVID-19, I want to update everyone and remind you what you should do if you undertake a test for the virus.

Many of you will be aware the Government has been developing a test and trace service, which went live yesterday. This service, operated by the NHS, ensures that anyone who develops symptoms of coronavirus can be tested quickly to find out if they have it. It also helps trace close recent contacts of anyone who tests positive and, if necessary, notifies them that they must self-isolate at home to help stop the spread. You can read more detail about the service on the Government website.

If you (or a member of your household) are displaying symptoms (new continuous cough and/or a high temperature 37.8C+ and/or loss of sense of taste/smell), you should self-isolate and order a test as soon as possible via Ideally a test should be done within three days of symptoms first appearing (maximum five days). Anyone who has difficulties accessing this website can seek assistance from the Coronavirus Testing Helpdesk on 0300 303 2713.

You should now also self-isolate if you are contacted by the NHS test and trace service to say you have been in contact with someone who has tested positive. Colleagues must self-isolate whenever they receive notification from the NHS test and trace service asking them to do so, even if this happens on multiple occasions.

The updated flowchart attached outlines what colleagues need to do once they, or a member of their household, have undertaken the test and received their results. If a colleague has previously been tested, has returned to work and then develops symptoms again, they should follow the self-isolation procedure.

In summary

You need to inform your manager as soon as possible:

  • If you get tested for COVID-19
  • When you get your test results
  • If you are contacted by NHS test and trace
  • If you are told to isolate by NHS test and trace

Everyone following the correct process for testing and reporting will help protect you and will also support us in keeping you and all our Greencore colleagues safe.

If you have any questions about the testing process outlined above, please speak to your manager or local HR team.

Download the COVID-19 Test Result Decision Tree here.

Recent articles

For a better experience on this site, please enable JavaScript in your browser