Introduction

Thank you for visiting the Greencore Group plc website.  We hope you find the information you need.

Please know that we take data protection very seriously and this Greencore website Privacy Policy (the “Policy”) explains how we collect, store and use personal information collected through www.greencore.com (the “Website”) and as described below for the purposes of our business.  When you use the Website, you agree to the terms of the Policy as well as the use of cookies (as detailed below).  If you do not agree with the terms, you should not use the Website.

Greencore is made up of different legal entities, details of which can be found in Appendix (i).  The Policy is issued on behalf of the Greencore Group plc’s corporate group, so when we mention “Greencore”, “our”, “us” or “we” in the Policy, we are referring to the relevant company in Greencore Group plc’s corporate group that is responsible for processing your personal information.

For the purposes of applicable legislation, including the EU General Data Protection Regulation, as amended or supplemented (the “Data Protection Laws”), the controller of personal data processed through the Website is Greencore Group plc, a company incorporated and registered in Ireland with company number 170116, whose registered address is No.2 Northwood Avenue, Northwood Business Park, Santry, Dublin 9, Ireland.

What information does Greencore gather and use?

The information which Greencore gathers and stores about you will vary depending on how you use the Website and the basis of your relationship with Greencore.

When you contact us

If you contact us by telephone, email, post or by completing the information requested in the “Make an Enquiry” form in the “Contact Us” section,  we will collect your name, email address, telephone number and any other information that you choose to give us.

We will use this information to review, investigate and respond to any comment or question that you may raise. Please note that we may record telephone calls made to us. This information may also be retained for quality improvement purposes and may be shared within the Greencore group of companies to assist in responding to the query.

The lawful basis under the Data Protection Laws on which we process this personal data is that it is necessary for our legitimate interests in responding to queries received and in monitoring and improving the quality of our processes to do so.

If you register to receive Greencore News

If you register to receive Greencore News, we will collect your name and email address. We will use this information in order to process your subscription for an account. This information will be held by Investis for administration of the alert service.  Investis will use the data you have provided on our behalf to send you alerts about publications of the kind you have requested.

The lawful basis under the Data Protection Laws on which we process this personal data is that you have consented to the use of your personal data in order to provide the Greencore News alerts.  You can withdraw your consent at any time and may opt out of receiving Greencore News at any stage by clicking the “unsubscribe” link on the email you receive from us or by contacting us via the Website.

Information we collect automatically

As with most websites, certain non-personal information is recorded by the standard operation of our server. Such information may include the name of the ISP from which you access the internet, the search engine and keywords you used to locate the Website, the date and time you accessed the site, the internet address of the website from which you enter our site and where you go after you leave the Website.

This information is used to measure and monitor the use of the Website and to improve its content.

Non-Website information

Suppliers

If you are a supplier to Greencore, or one of our professional advisors, (or an employee of either), we will store limited amounts of personal information relating to you, including your name, job title, qualifications, employer organisation and contact details.

We use this to administer and maintain records of services we have received, and to commission further services.

In accordance with the Data Protection Laws, our legal basis for processing this personal data is that it is necessary for our legitimate interests in running and promoting our business.

Investors

The personal details of all our shareholders who hold shares directly, or details of the nominee accounts in which some retail and institutional shareholders hold their shares, are held and maintained on our behalf.

Shareholder information is collected and maintained on our behalf for the purposes of complying with our regulatory and legal obligations; and communicating with shareholders (including the mailing, in physical or electronic format, of Annual Reports, AGM or EGM notices or proxy cards, or communications in relation to other corporate actions); and facilitating the payment of dividends.

In accordance with the Data Protection Laws, our legal basis for processing this personal data is that it is necessary for our legitimate interests in running and operating our business and ensuring effective communications with shareholders.

Cookies Statement

We also use cookies on the Website. A cookie is a small amount of data generated by a website and saved by the user’s web browser. The purpose of a cookie is to recognise users when they return to a website and to store their preferences and settings, similar to a preference file created by a software application.

Below are the following cookies we use on the Website and the purposes for which we use them in the table below:

Cookie Name Purpose More information
Google Analytics _ga

_gat

_gid

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google
 Investis visid_incap These third party cookies are used to improve performance and security.

To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

If you use the Website without taking steps to block cookies, you are consenting to our use of cookies, as described.

How we may share your information

We may disclose the personal information we hold about you to:

  1. our group companies and affiliates;
  2. our service providers, including Investis, which manages our news alerts service, Greencore News and our corporate registrar, Computershare Limited;
  3. third party companies in the event that we are involved in a corporate transaction such as an actual or potential merger, joint venture, consolidation or asset sale;
  4. professional advisors such as lawyers, accountants, auditors, financial and other professionals;
  5. regulatory authorities, including tax authorities;
  6. law enforcement agencies, courts and other relevant tribunals.

We may disclosure your personal information if we are under a duty to do so in order to comply with any legal obligation, or where we are permitted or entitled to do so to protect our rights, property, or safety, or those of our customers or others.

Your rights

You may have the right to request access to the personal data Greencore holds about you, to obtain a copy of the personal information in a machine-readable format, ask for any inaccurate personal data to be corrected, and in certain circumstances to have your personal data erased or object to, or restrict, our processing of your personal data. If you would like to exercise any of these rights, or have any comments or complaints about how we process your personal data, we would like to resolve them, so please send an email to: hello@greencore.com or send a letter to the Access Information Officer, Greencore Group plc, No 2 Northwood Avenue, Northwood Business Park, Santry, Dublin 9, Ireland.

You also have the right to complain about the processing of your personal data to your local supervisory authority, which in the UK is the Information Commissioner’s Office (www.ico.org.uk).

International transfers of personal information and security

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”) including the United States. We will ensure that all such transfers take place in accordance with the applicable Data Protection Laws and will implement appropriate safeguards.

If you would like more information about the safeguards we apply in relation to such transfers, please contact us at hello@greencore.com.

Unfortunately, the transmission of information via the internet is not completely secure. This means that the security of any data you transmit to the Website cannot be guaranteed and so is at your own risk.

Retention of personal information

The period for which we will retain personal information will vary depending on the purposes that it was collected for, as well as the requirements of any applicable law or regulation.

For example, if you submit a query through the Website, we will store your personal information and details about your query for as long as is necessary to respond to you, and for a longer period if required or permitted to do so.

Changes to the Policy

The Policy will be reviewed from time to time to take account of changes to our operations or practices and, further, to make sure it remains appropriate to any changes in law, technology and the business environment. Any personal information held will be governed by our most current Policy. Please review the Policy regularly.

Contacting us

Should you have any questions or concerns about how we use your personal information, or to exercise any of your rights, please do not hesitate to contact us either via email or post (hello@greencore.com or send a letter to the Access Information Officer, Greencore Group plc, No 2 Northwood Avenue, Northwood Business Park, Santry, Dublin 9, Ireland). You can also contact us via telephone on: +353 1 605 1000

 

GREENCORE GROUP ENTITIES

Greencore Group plc

Greencore Group plc

No. 2 Northwood Avenue

Northwood Business Park

Santry

Dublin 9

D09 X5N9

Ireland

 

Greencore UK

Greencore Food to Go Limited

Greencore Group UK Centre

Midland Way

Barlborough Links Business Park

Barlborough

Chesterfield

S43 4XA

United Kingdom

 

Greencore Prepared Meals Limited

Greencore Group UK Centre

Midland Way

Barlborough Links Business Park

Barlborough

Chesterfield

S43 4XA

United Kingdom

 

Greencore Grocery Limited

Greencore Group UK Centre

Midland Way

Barlborough Links Business Park

Barlborough

Chesterfield

S43 4XA

United Kingdom

 

Greencore USA

 

GC USA Retail,

Greencore USA

3333 Finley Road

Downers Grove

IL 60515

 

GC USA CPG

Greencore USA

3333 Finley Road

Downers Grove

IL 60515

 

GC USA PF

Greencore USA

3333 Finley Road

Downers Grove

IL 60515

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