As we continue through the coronavirus (COVID-19) pandemic, our top priority remains doing everything we can to keep our colleagues safe.

The Government has today made a change to its guidance in relation to the virus.

With immediate effect, the self-isolation period has been extended from seven to 10 days for anyone who has COVID-19 symptoms or a positive test result. Symptoms include a high temperature (37.8C+) and/or a new continuous cough and/or loss or change in normal sense of taste or smell.

The advice remains that if someone who lives in the same household as a colleague develops symptoms, then the colleague should self-isolate for 14 days.

If you or a member of your household is displaying symptoms, you should self-isolate and order a test as soon as possible via Ideally a test should be done within three days of symptoms first appearing (maximum five days). Anyone who has difficulties accessing this website can seek assistance from the Coronavirus Testing Helpline on 0300 303 2713.

You should also self-isolate if you are contacted by the NHS test and trace service to say you have been in contact with someone who has tested positive. Colleagues must self-isolate for 14 days whenever they receive notification from the NHS test and trace service asking them to do so, even if this happens on multiple occasions.

To ensure we continue to correctly monitor and track the number of colleagues who are impacted by COVID-19, we ask that you inform your manager:

  • If you get tested for COVID-19
  • When you get your test results
  • If you are contacted by NHS test and trace
  • If you are told to isolate by NHS test and trace


Following the correct process for absence reporting and ensuring that an appropriate test is undertaken if you or a member of your household is showing symptoms, will help protect you and will also support us in keeping you and all our Greencore colleagues safe.

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